Privacy Policy

Last updated: 26/06/2026

MENINA ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit meninaeyewear.com (the "Site") or make a purchase from us.

We are an Australian business and comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Because we ship internationally, including to the United States, this policy also addresses the rights of customers in those jurisdictions.

Who We Are

MENINA is operated by MENINA, ABN 40365489295, based in Australia. If you have any questions about this policy or your personal information, contact us at contact@shopmenina.com.

Information We Collect

We collect information you provide directly and information collected automatically when you use the Site.

Information you provide: name, email address, phone number, billing and shipping addresses, payment details, and any information you include in communications with us.

Information collected automatically: device and browser type, IP address, pages viewed, referring URLs, and how you interact with the Site. This is gathered through cookies and similar technologies.

Order information: products purchased, order value, transaction history, and delivery details.

How We Use Your Information

We use your information to process and fulfil orders, arrange shipping and customs clearance for international deliveries, communicate with you about your orders, send marketing emails and SMS where you have opted in, improve the Site and our products, prevent fraud, and meet legal and regulatory obligations.

How We Share Your Information

We do not sell your personal information. We share it only with parties who help us run the business:

Shopify, which hosts our store and processes orders
Payment processors (such as Shopify Payments, PayPal, or similar), which handle transactions securely
Shipping and logistics partners, including international carriers and customs brokers, to deliver your order
Klaviyo, which manages our email and SMS marketing
Service providers for analytics, fraud prevention, and Site functionality
Legal authorities, where required by law

Some of these providers are located outside Australia, including in the United States. By using the Site and providing your information, you consent to this transfer.

International Shipping and Customs

When you order from the US or another country outside Australia, we share the information necessary to ship and clear your order through customs, including your name, address, and order contents. Carriers and customs authorities process this information under their own rules and your local import regulations.

Cookies

We use cookies to keep the Site working, remember your cart and preferences, understand traffic, and support marketing. You can disable cookies through your browser settings, though some features may not function properly if you do.

Marketing

If you opt in, we send marketing communications by email and SMS through Klaviyo. You can unsubscribe at any time using the link in any email or by replying STOP to any SMS. Opting out of marketing does not stop transactional messages about your orders.

Data Retention

We keep your personal information for as long as needed to fulfil the purposes in this policy, including legal, accounting, and reporting requirements. When it is no longer needed, we securely delete or anonymise it.

Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, and disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Australian customers: Under the Australian Privacy Principles, you may request access to the personal information we hold about you and ask us to correct it if it is inaccurate. Contact us at contact@shopmenina.com.

US customers: Depending on your state, you may have rights under laws such as the California Consumer Privacy Act (CCPA), including the right to know what personal information we hold, the right to request deletion, and the right not to be discriminated against for exercising these rights. We do not sell your personal information. To make a request, contact us at contact@shopmenina.com.

Children

The Site is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date reflects the most recent version. Significant changes will be communicated where appropriate.